Force quit the app

Double tap the home button to open the app switch and swipe up on the app to force quite it. This can resolve many problems.

Restart your Device

A lot of issues are easily resolved by simply restarting your iPhone or iPod Touch. If you are having problems, try this first.

Reinstall the app

To reinstall your app first delete it from your device, then go to the App Store and buy it again. You won’t get charged if you previously bought the app.

Redeeming Promo Codes

To redeem a promo code go to the App Store and click on the little downward pointing arrow righ of your Apple ID on the top right, then click redeem. Enter your code and confirm.

Help with a specific app

If you have a question to a specific app, you can check out the FAQ.

Fiery Feeds FAQ
Tidur Timers FAQ
Dozzzer FAQ

Contact

If you still have questions you can contact me via email at support@cocoacake.net. Alternatively you can also find me on twitter at @iCocoacake or @FieryFeeds.